We don't simply resell 3rd party packages from other ISPs, we are the ISP. All of our connectivity solutions offer termination in to our own core network. This means we are in control and have visibility end to end in order to identify and more importantly, fix problems. We can't pass the buck to the ISP - and we wouldn't want to. Our aim is to ensure the services we provide can be fully supported.
We can offer services for small business, such as ADSL, and FTTC as well as much larger projects combining FTTC, EoFTTC (Ethernet over FTTC - a step towards a dedicated leased line) and of course full and dedicated Fibre based Ethernet services. All of these can have optional 4G fail-over and we can also offer fail-over via other connectivity technologies, depending on your requirements.
All of our services have a dedicated IPv4 IP address as well as a minimum of /64 IPv6.
As part of our VOIP services we also allocate a dedicated range of RFC1918 private IP addresses that are not globally routable. This ensures we can offer a fully non-NAT VOIP sub-network and that is isolated from the Internet, so secure from external attacks. The result; a high quality service for voice traffic. Typically, VOIP IPs are added to a connection that is shared with other data services, where sufficient bandwidth is available. We also offer dedicated voice connectivity that is not reachable from the Internet to ensure security, peace of mind and a level of service that can not be interrupted by 3rd party network activity, should this be required.
Our core network monitors all connections and this means we can spot issues and often rectify them before the end user is aware.
Our aim is to always have sufficient capacity in the core network to support all end users. We do not restrict ports or services and do not manipulate traffic within our core, so customers always get the fastest possible speed their physical connection capable of.